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And the
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FOCUSING ON VOICE AND NETWORKING SOLUTIONS & EDUCATION


*VOICE   *NETWORKING   *VoIP   *CENTREX   *UC   *IP PBX   *CONTACT CENTERS   *MESSAGING   *TELEMANAGEMENT   *CONSULTING  
*HOSTED SOLUTIONS   *CPE   *STAND ALONE SOLUTIONS

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About ITPX/NCUG 2010 Conference and Trade Show White Papers Home

September 19-20, 2011
ITPX/NCUG www.itpx.org
Conference Daily Agenda

Conference Program Monday, September 19th

7:30 - 5:00 Registration & Service Desk Open

7:30 - 8:10 Breakfast

8:10 - 8:20 Opening Remarks

8:20 - 9:10 Keynote: How to make Unified Communications... Unified! Bell

9:15 - 10:10 Presentation: A people Centric approach to real-time interactions: Avaya

10:10 - 10:30 Morning Break in Exhibit Hall

10:30 - 11:20 Presentation: Integrating UC & Collaboration (UB&C) into your current environment: Microsoft

11:25 - 12:15 Presentation: Integrated Business communications with private and public clouds - the hybrid enterprise: esnatech

12:15 - 1:30 Lunch in Exhibit Hall

1:30 - 2:20 Presentation: Challenges of Deploying hosted VoIP and UC in Canada: Broadconnect

2:30 - 2:40 Afternoon Break

2:40 - 3:15 Convernment Community Cloud: L5 Consulting

3:20 - 4:00 Panel Discussion: Unified Communications - lessons learned, Customer Challenges, the Future of UC. Roberta Fox, Moderator, FOX GROUP, Telecom Consulting

4:00 - 4:30 Exhibit Hall

Conference Program Tuesday, Sept 20

7:30 - 3:00 Registration & Service Desk Open

7:30 - 8:10 Breakfast

8:10 - 8:20 Morning Housekeeping

8:20 - 9:10 Keynote: Mobility and Unified Communications for the Centrex user: GENBAND

9:15 - 10:10 Presentation: Compliance and Call Centre Call Recording in the public and financial sectors: Capella Telecommunications

10:10 - 10:30 Morning Break in Exhibit Hall

10:30 - 11:20 Presentation: Learn how to reduce costs when deploying IP phones. Phybridge

11:25 - 12:15 Presentation: E 9-1-1: Where are we going? Conveyant

12:15 - 1:30 Lunch in Exhibit Hall

1:30 - 2:20 Presentation: VoIP Migration: The Kiss Principle in Action: Citel

2:20 - 2:40 Afternoon Break

2:40 - 3:20 Presentation: 20+ Years of Giving Advice: Ideas, Insights and Lessons Learned. Henry Dortmans & Associates

3:20 - 4:00 Q&A and closing remarks

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